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GlennW's avatar

What is the state of play of subscription sign-ups vs. available redemption codes?

Are those of us who paid hours ago going to be able to get the products fulfilled, or are you already massively oversubscribed based on the large amount of attention the offer got?

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Chee Ann's avatar

4:37am here 🤣 it just keep looping to resend the magic links tho

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Sam's avatar

@Lenny - it's 2 am in India. Refreshing and waiting eagerly for the "magic" link to work :)

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Patryk's avatar

Well this is a real shame because probably when I wake up (europe based) most of the stuff I was interested in will be gone. But still this bundle is great

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Ivan's avatar

Having immense trouble with the claim codes for the last 1.5 hrs I've been trying to load the page. Can’t stick around losing time. Hoping to get at least a handful of them including Replit, n8n, perplexity, whispr, and hoping to try some of the others.

Even when i get a magic link and open it a single time it usually loads the same request link page. Once got to the claim page, failed to generate a code for replit.

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Ankit's avatar

nothing is loading - no codes are available as of now

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chris dibeneditto's avatar

can not access bundle

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Ellen's avatar

This is so exciting! I continue to get a security warning and it wont let me go through to the “redeem code” site. I’ve tried multiple different browsers and all of them are giving me the same error.

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Nana Yaw's avatar

You are probably using a vpn from your company. check that and try again. I got the same problem and had to disconnect.

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Josh Kellett's avatar

Can't access the bundle page at all right now.

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egod's avatar
17hEdited

I was able to log in around an hour and a half ago, and redeem all the codes.

Surprised to learn some folks still have issues.

I just used my regular Firefox Dev edition.

Lenny, thank you, and hope to see the more products in the chest!

Good luck to all!

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Sangeetha Narayan's avatar

I know the newsletter itself is of value, and that we were warned codes may run out, but it was painful to shell out the annual fee as I am in between jobs. I was looking forward to taking the time to learn these tools without breaking bank.

Well, still hopeful. Will keep trying

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Sangeetha Narayan's avatar

There does seem to be issues with only some people though. Because there are comments of successful redemptions AFTER mine hasnt worked

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Nathan's avatar

I’m getting stuck now at the “generating code” step.

Which ever tool I select first I get the agreement confirmation. Then I tap the generate code button and nothing happens.

Then navigating to any other tool it just shows the generate code button and they don’t do anything when pressed.

I’m currently trying on iOS.

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Sangeetha Narayan's avatar

Same here. I've with multiple magic links, and in multiple browsers. According to the console its an authentication error - but I did login successfully.

Maybe they've run out of codes? Or we've fried the servers again.

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Nathan's avatar

I just tested Firefox on a PC and I get the same result.

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Bechir Hafi's avatar

Tested chrome, brave and edge on PC. Same

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Prabhjot Bhatia's avatar

Try chrome on PC.

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Nathan's avatar

Same with Chrome on PC.

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Justin's avatar

Same result for me on safari, arc and chrome. Mobile and PC

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Sangeetha Narayan's avatar

Unable to get any code :( I see in the console that its an API error - 401 unauthorized. The magic link worked, I clicked ok on the terms and conditions, but no codes generated. Could they have sold out?

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Prabhjot Bhatia's avatar

Try again with a new magic link. I was just able to get Gamma too right now

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Sangeetha Narayan's avatar

Thanks. Tried that, with an incognito window and a different browser, and still no luck. I click "Generate code" and nothing happens. And i see the 401 error in the console. Will keep trying

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Prabhjot Bhatia's avatar

Yea it was finicky for me too.

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neo43's avatar

I was able to get a magic link and somehow authenticate. But now when I try to redeem any coupon, it just constantly keeps failing (checked network request). Is there any mitigation here?

I subscribed specifically for the tools (i appreciate the newsletter, but that didn't tip me over to pay), so it'd be a bummer to miss out on the tools. I know this piles on the existing problem and the team is working on it, but it is a bit of a time sink for the new subscribers, given the need to continuously check due to the code scarcity. I also cannot join the insider, so that's the other issue.

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Kimberlee's avatar

It seems like some people in this thread are able to claim codes, while others cannot? Every time I click "generate code" it just goes in a loop. I haven't been able to claim anything.

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Kimberlee's avatar

I'm now just getting "Server Temporarily Unavailable. Our servers are experiencing temporary difficulties. This is likely a brief technical issue."

After two nights of this, I'm officially out. Good luck everyone.

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demelain's avatar

Based on the substack user historical activity, only the new subscribers are able to generate codes at the moment.

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Kimberlee's avatar

I am a new sub!

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Felix Vaillancourt's avatar

I'm logged in but keep getting error 21 when generating codes :(

{

"detail": {

"message": "Customer has not made first payment",

"redemption_error": 21

}

}

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Lakxman Kumar Chandrasekaran's avatar

Yeah, im getting exactly the same, Im a new sub though!

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demelain's avatar

Yeah, I'm getting the same.

Maybe this happens because we aren't new subscribers? Probably they are prioritizing the new guys.

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