Aug 18 • 1HR 23M

The art of building legendary brands | Arielle Jackson (Google, Square, Marketer in Residence at First Round Capital)

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Lenny Rachitsky interviews world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product.
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What makes a great brand? After working at Google and Square, Arielle Jackson has spent the past eight years consulting startups on how to create powerful messaging that works. In this jam-packed episode, she shares how to pick a winning name for your company, create a brand purpose that excites your team and customers, and position your company and its products for success. You don’t want to miss this one!

Find the full transcript here: https://www.lennyspodcast.com/the-art-of-building-legendary-brands-arielle-jackson-google-square-marketer-in-residence-at-first-round-capital/#transcript

Thank you to our wonderful sponsors for making this episode possible:

• Flatfile: https://www.flatfile.com/lenny

• Unit: https://unit.co/lenny

• Athletic Greens: https://athleticgreens.com/lenny

Where to find Arielle Jackson:

• Twitter: https://twitter.com/hiiamarielle

• LinkedIn: https://www.linkedin.com/in/ariellerjackson/

• Maven: https://maven.com/arielle/startupbrandstrategy

Where to find Lenny:

• Newsletter:

• Twitter: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

Referenced:

• Positioning Your Startup is Vital — Here’s How to Nail It: https://review.firstround.com/Positioning-Your-Startup-is-Vital-Heres-How-to-Do-It-Right

• Three Moves Every Startup Founder Must Make to Build a Brand That Matters: https://review.firstround.com/three-moves-every-startup-founder-must-make-to-build-a-brand-that-matters

• What I Learned From Developing Branding for Airbnb, Dropbox and Thumbtack: https://review.firstround.com/what-i-learned-from-developing-branding-for-airbnb-dropbox-and-thumbtack

• Positioning: The Battle For Your Mind: https://www.amazon.com/Positioning-Battle-Your-Al-Ries/dp/0071373586

• Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life: https://www.amazon.com/Alchemy-Curious-Science-Creating-Business/dp/006238841X

• The Vanishing Half: https://britbennett.com/the-vanishing-half

• The Mother’s: https://britbennett.com/the-mothers

• Nik Sharma’s Weekly Newsletter: https://www.nik.co/subscribe

• How I Built This: https://www.npr.org/series/490248027/how-i-built-this

• In Depth: https://review.firstround.com/podcast

• Unseen Unknown: https://unseen-unknown.simplecast.com/

• Luca: https://movies.disney.com/luca

• Encanto: https://movies.disney.com/encanto

• Old Enough!: https://www.netflix.com/title/81506279

• The Sociology of Business with Ana Andjelic: https://andjelicaaa.substack.com/

• David Ogilvy: https://www.oneclub.org/hall-of-fame/-bio/david-ogilvy

• Rory Sutherland: https://twitter.com/rorysutherland

• Seth Godin: https://seths.blog/

• Nik Sharma: https://www.nik.co/

In this episode, we cover:

[04:04] From making jewelry as a side hustle, to launching products for Square: Arielle's background

[12:32] What makes a good name for a product or a startup

[19:17] How to come up with a great name

[24:59] How to run a naming brainstorm for the best results

[31:09] Bad names and naming mistakes

[34:17] Arielle's Brand development framework and when founder's should implement it

[36:02] How do you know when brand development is completed?

[41:17] How long should branding take?

[42:42] How to build a brand purpose that ignites excitement

[48:51] Specific tactics for building your brand purpose

[51:12] How to master your positioning

[55:22] Why it's important to stay niche when you're mastering your positioning

[59:15] The process of positioning and Arielle's bar test

[1:02:38] How to build a brand personality using the five big brand descriptions

[1:07:39] Where to put brand and product positioning documents so they'll actually get used

[1:09:14] How startups can get PR

[1:14:49] When should you hire a marketer?

Production and marketing: https://penname.co/